Popcorn Point-of-Sales System – F&B Revenue Optimizer

Accelerate your F&B business with
cloud Popcorn Point-of-sale System!

Powerful & speedy cloud-based POS system, accelerate your business
with Popcorn that is specially designed for cafés and restaurants.
With powerful features to keep your business operations run flawlessly,
we can help transform your business like never before!
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Why Choose Us

Why choose Popcorn?

Multi Outlet

Easy to maintain many outlets

View Report Anytime,
Anywhere

Easy access even during after hours

QR Code E-Menu

Scan and self-order with ease

Inventory Control

Manage your inventory with recipe

Link to Accounting System

Integrable with Million accounting system

Waiter, Kitchen & Owner Apps Available

Different apps to fulfil different role requirements

View Report Anytime,Anywhere

Easy access even during after hours

QR Code E-Menu

Scan and self-order with ease

Inventory Control

Manage your inventory with recipe

Link to Accounting System

Integrable with Million accounting system

Waiter, Kitchen & Owner Apps Available

Different apps to fulfil different role requirements

WHY OUR CUSTOMERS CHOOSE US

Popcorn POS System

“Whenever I have queries, Rockbell will never fail to answer my queries at the best of their ability.”
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IDENTIFYING NEEDS

We Are There For Every Stage Of Your Business

Our consultants are well versed in helping companies understand their business needs and advising which solutions best address them.
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focus on business first

No Prior Experience
Required

Popcorn POS system has an intuitive interface in colourful tabular format, so that even users with no prior software knowledge can maneuver between modules with ease.

The system is able to generate simple yet useful reports with just a few clicks to help owners track performance across outlets and make wise business decisions. To further simplify your business workflow, you can streamline front to backend management by integrating Popcorn POS system with your accounting solution.

Popcorn also provides a holistic training experience to ensure that users are able to operate the system by themselves. If users have any questions, they can refer to our online learning portal for immediate answers. Should they still require assistance, our technical consultants will respond within one working day.

 

There are a few things to consider before committing to a brand of POS system, especially choosing between cloud and on-premise.

How do you want to access your data?

A cloud POS system stores all of its data and information in an online server and can be accessed anywhere as long as there is an internet connection. An on-premise POS system stores its data on a local database, such as your computer’s hard drive. You can access it when you use your computer and open the drive.

If you are a business owner that often travels, cloud POS system might be a better fit for you.

Scalability

Every business owner wish for their business to grow and expand. Therefore, it is important to ensure that your POS system can be scaled up when that time comes. A Cloud POS system is often designed to scale with your business at a lower cost and with lesser effort required as compared to an on-premise POS system.

Cost Efficiency

It is important to factor in all the possible cost involved when purchasing a POS system. An on-premise has a more transparent pricing as it often only requires a upfront one-time payment.

Cloud POS system has recurring subscription fee and theirs is no guarantee that the cost will remain the same forever. That being said, a cloud POS system allows businesses to start with a lower investment cost.

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Accounting

Record, organise and understand your financial information.

Inventory

Manage your goods and material in the easiest way possible.

Invoicing

Prepare all your necessary documents.

Payroll/HR

Ensure payments are always punctual.

E-commerce

Seamless integration for better accounting and inventory management.

CRM

Analyze data for the best sales performance.

Customization

Solving business gaps that are niche or unique.

Point-of-Sales

Retail and F&B-friendly.

Core Values

Over 30 Years of
Experience

Popcorn provides detailed reports that allows business owners to track all outlets’ performance at once, anytime, and anywhere.

A great POS system can merge and simplify important business operations. Some of the capabilities that can really help your business scale in the long run are Inventory management, Employee management, Customer management, and Sales reporting.

We are pleased to share that Popcorn POS Popcorn POS system is supported under the SME Digitalization Grant by MDEC. Popcorn has also undergone and passed the Vulnerability Assessment and Penetration Testing (VAPT).

Customized
Integrated Solutions

HRS | CRM | POS | E-Commerce

Accounting | Inventory | Invoicing | Payroll

Expanding Business

For companies that are well-established, a customised system can computerise manual processes that are unique to individual business.

Expanding Business

For companies that are well-established, a customised system can computerise manual processes that are unique to individual business.

Growing Business

For companies that are observing significant growth, these solutions help with increasing business profitability and stretching human capacity.

Aspiring Business

For companies that have just began their journey, we recommend these solutions that cover the fundamental functions of a business.

How to Troubleshoot Various Common POS System Problems

If your company depends on a point-of-sale (POS) system, you are aware of how crucial it is to keep it up and operating efficiently. However, issues can arise with even the greatest POS systems occasionally.

Your entire business may come to a grinding halt if your point-of-sale system malfunctions. In order to restore operations as quickly as possible, it’s critical to understand how to troubleshoot system issues.

In this post, we’ll examine some of the most typical POS system issues and discuss solutions.

System is slow or unresponsive.

The POS system’s slowness or lack of responsiveness is one of the most frequent issues. Several variables, such as the following, may be to blame for this:

  • Outdated software: If your POS system is running on outdated software, it may be slower than newer systems. Updating the latest Point of sales software version can often solve this problem.

 

  • Lack of RAM: This is a common reason why POS systems are slow or unresponsive. Insufficient RAM may make it difficult for your system to keep up with demand. Increasing RAM can frequently fix this issue.

 

  • Excessive Heat: POS systems produce a lot of heat, which might impair operation if improper ventilation is not provided. To avoid this problem, make sure your system is vented adequately.

System crashes or freezes.

The POS system freezing or crashing is another frequent issue. This may be brought on by a variety of causes, such as:

  • Outdated software: In the same way that slow performance can cause stability problems, outdated software can also do so. This issue is frequently resolved by updating to the most recent software version.

 

  • Hardware issues: If your computer keeps freezing or crashing, it may have hardware issues. To see if it fixes the problem, try troubleshooting your hardware.

 

  • Data corruption: Corrupted data is a potential additional cause of freezes and crashes. This may occur if your system’s storage capacity is insufficient or if the data is faulty. To test if it fixes the problem, try deleting some files or adding more storage.

Cannot connect to the network.

There are several reasons why your POS system can be having issues connecting to the network, including the following:

  • Inadequate network settings: Inadequate network settings could be the root of this issue. To be sure your settings are accurate, try double-checking them.

 

  • Weak signal: Another possible cause of connection problems is a weak signal. If your Point of sales system is in an area with a weak signal, it may have trouble connecting. Moving to a different location or boosting your signal can often solve this problem.

 

  • Outdated network drivers: Your POS system may have trouble connecting if your network drivers are out of date. See if updating your network drivers fixes the problem.

Cannot print receipts.

There could be a variety of reasons why your POS system is having issues issuing receipts, including:

  • Wrong printer settings: This issue could be brought on by incorrect printer settings. Make sure your settings are accurate by checking them twice.

 

  • Damaged printer: A damaged printer is yet another potential source of printing issues. Your POS system can have trouble printing accurately if your printer is damaged. See whether replacing your printer will fix the problem.

 

  • Outdated printer drivers: Your POS system may struggle to print properly if your printer drivers are out of current. See whether updating your printer drivers fixes the problem.

Cannot process payments.

Several variables, such as the following, could be to blame if your POS system is having issues processing payments:

  • Wrong payment settings: This issue could be brought on by incorrect payment settings. Make sure your settings are accurate by checking them twice.

 

  • Damaged card reader: A compromised card reader could also be the root of your payment issues. It could be challenging for your POS system to accurately read cards if your card reader is damaged. To test whether it fixes the problem, try replacing your card reader.

 

  • Payment software that is out of date: If your payment software is out of date, it could be challenging for your POS system to process payments accurately. To see whether it fixes the problem, try updating your payment software.

Conclusion

Don’t freak out if your POS system isn’t working properly! Typically, the issue may be rectified rather quickly. If you’re still having issues after trying the above troubleshooting advice, you might need to get in touch with the company that provides your POS system or a trained expert for more help.

The Rise of Point-of-Sale System for Restaurants: A Modern Approach to Improving Food Service

The days of restaurants using conventional techniques to take orders and run their businesses are long gone. Restaurants now have a cutting-edge and effective way to run their businesses thanks to the development of point-of-sale (POS) systems.

A restaurant’s various components are all connected via a point-of-sale (POS) system, which is a computerised network. The kitchen, reception area, and back office are all included in this. Taking orders, processing payments, managing inventory, and tracking analytics are just a few of the many areas of restaurant operations that a POS system may optimise.

Many small and medium-sized restaurants in the past were unable to afford POS systems since they were frequently complicated and pricey. However, advances in technology have made pos restaurant systems more affordable and user-friendly than ever before. Restaurants are investing in POS systems in greater numbers as a result.

Benefits of Point-of-Sale Systems for Restaurants

Using a POS system at a restaurant has numerous advantages. It may help to speed up service, which is the most evident benefit. This is possible because customers can give orders straight to the kitchen without the need for waiters or waitresses to record them. Customers may wait less while the restaurant operates more effectively as a result.

The ability of POS systems to increase accuracy is another advantage. This is because electronic order entry reduces the likelihood of human error in the system. As a result, there may be less errors made and customers may be more satisfied.

Analytics tracking is also possible with POS systems. The operations of a restaurant can be improved in a variety of ways with the aid of this data. It can be used, for instance, to determine which menu items are popular and which ones are not. The menu or the way that food is prepared can then be changed using this information.

A POS system can also aid in enhancing customer service. Restaurants can provide their customers with an additional reason to return by utilising their built-in features, such as gift cards and loyalty programs.

Overall, there are many different benefits of using a pos restaurant system in a restaurant. POS systems can help to expedite service, increase accuracy, and track analytics. Additionally, they are becoming more user-friendly and reasonably priced.

Do some research first if you are considering purchasing a POS system for your business. Finding the best POS system for your company is crucial because there are numerous options available.

Additionally, think about the various functions that are offered and choose the ones that are most significant to you. With so many alternatives available, purchasing a POS system might be a terrific way to increase your restaurant’s productivity.

Point-of-Sale System for Restaurants in the Future

Looking ahead, it is anticipated that POS systems will continue to develop in terms of digitalisation and integration. For instance, some point-of-sale systems might be able to connect directly to clients’ smartphones, making placing an order and making a payment for meals simpler.

Additionally, POS systems might connect more with other restaurant systems, like accounting and inventory control systems. Through better tracking of sales and expenses, restaurants may find it simpler to manage their operations.

In the end, it’s likely that POS systems for restaurants will become more digital, networked, and usable. In addition to improving the customer experience, this might make running a restaurant easier and more effective.

5 Game-Changing Features of Food and Beverage Point-of-sale System

Restaurant and catering businesses are always changing. Technology and business practices both advance at a rapid pace. It’s crucial to keep up with the most recent trends and advancements in the market, including modifications to point-of-sale (POS) systems, in order to stay ahead of the curve.

Any restaurant or foodservice enterprise must have POS systems. They aid in streamlining processes and boosting effectiveness. Early point-of-sale systems were essentially glorified cash registers, but modern POS systems offer a wide range of features and capabilities that may significantly boost any foodservice company’s productivity and profitability.

Here are five of the POS systems for food and drink that are most revolutionary right now:

Cloud-Based Systems

Cloud-based POS systems are revolutionising the food and beverage industry, as they offer a number of advantages over traditional, on-premise POS systems. Firstly, a f&b pos system is much more scalable and can be easily expanded to meet the needs of growing businesses. 

Second, because there is no need to purchase pricey hardware, they are far more economical. Thirdly, because all upgrades and new features are automatically pushed to the cloud-based system, they are simpler to use and manage. Last but not least, they give companies real-time access to sales and performance data, which is crucial for deciding on inventory, pricing, and marketing tactics.

Mobile POS

Mobile POS systems are another game-changing feature of an f&b pos system. They offer a number of advantages over traditional, fixed POS systems, including increased flexibility, mobility and efficiency. 

Additionally, mobile POS systems enable businesses to accept orders and handle payments at any time, anywhere. This is especially advantageous for companies with many locations or a lot of mobile sales (e.g. food trucks).

Mobile POS systems can also be integrated with a wide range of third-party services and apps, including gift cards, loyalty programs, and online buying platforms.

Self-Service Kiosks

Self-service kiosks have several benefits over conventional, manned POS terminals, including better efficiency and accuracy (owing to shorter wait times) and increased customer satisfaction (due to the ability to customise orders).

Businesses with significant sales volumes can also benefit from self-service kiosks because they can shorten lines.

Table Management

Businesses can track a table’s status (such as occupied, available, or reserved) and assign waiters to particular tables using table management. 

Table management systems can also be used to track customer orders and produce information on table turnover times.

Inventory Management

Another innovative element of POS systems for food and beverage is inventory management. Businesses can use it to create reports on product sales and track stock levels in real time. Systems for managing inventory can also be used to set up automatic product reordering, which is crucial for companies with huge sales volumes.

These are only a few of the revolutionary characteristics of POS systems for food and drink. Be sure to take into account all of these characteristics if you want to upgrade your POS system.

How to Choose the Right POS System

Several important things to consider when selecting a POS system for your food and beverage business include:

Flexibility

A decent POS system should be flexible enough to meet the particular requirements of your company. It ought to be simple to use and include a range of features that may be tailored to meet the particular requirements of your company.

Scalability

Your POS system should be able to expand as your firm does. As your company grows, look for a system that can be readily modified and expanded.

Reliability

It’s crucial to select a POS system that is both dependable and user-friendly because it plays a crucial role in your company. If you suffer any issues, look for a system that provides help and has a strong reputation.

Security

To safeguard your company from fraud and data breaches, pick a POS system with strong security features.

Customer Support

You must be able to rapidly contact assistance if something goes wrong with your POS system. Choose a POS company that provides customer service around-the-clock.

Takeaway

Your food and beverage company’s success can be significantly impacted by a POS system. Make sure to choose a POS system that is adaptable, expandable, dependable, and secure. Additionally, make sure the POS supplier you select has top-notch customer service.

How Point-of-Sales Systems Can Help Restaurants Take Control of Their Inventory

Every restaurant proprietor is aware of how crucial inventory management is to their business’ success. After all, one of the key aspects of profitability is the cost of the meal.

But managing inventory can be difficult, especially if you’re still utilizing manual techniques like pen and paper or Excel spreadsheets. An aid in this situation comes from a point-of-sale (POS) system.

Any restaurant that wishes to gain control of its inventory must have a point-of-sale (POS) system. You can avoid overordering, decrease food waste, and boost earnings by keeping accurate track of your inventory.

You may streamline operations and make data-driven decisions with higher customer satisfaction. Here are seven ways restaurant pos systems can help your restaurant take control of its inventory:

  1. Sales Tracking

Sales tracking is one of a system’s most crucial features. The POS system immediately records every sale of a product. You may create reports using this data that show you exactly what is selling and what is not.

  1. Purchase Order Generation

You can create purchase orders for goods that need to be refilled based on the sales data gathered by the POS system. This guarantees that you only order what you require, at the time that you require it, thereby saving you money on inventory expenditures.

  1. Inventory Management

The inventory in your restaurant can also be managed with a POS system. It allows you to establish minimum and maximum levels for each item and track objects as they are brought in and taken out. In this manner, you can guarantee that you always have a sufficient supply of the things you require on hand without overstocking your stores.

  1. Menu Management

You may manage your inventory with the same POS system that you use to handle the menu in your restaurant. The POS system, for instance, can be used to keep track of the components used in each meal and to produce reports that show you which ingredients are most frequently utilized.

To make sure that you’re using your ingredients effectively, you can utilize this information to modify your menu and inventory levels.

  1. Waste Tracking

Waste tracking is a crucial component of inventory management. You may track the amount of food waste and pinpoint its sources with the use of a POS system.

You can adapt your operations using this knowledge, such as changing portion amounts or how food is cooked.

  1. Cost Analysis

Cost analysis can be carried out using a POS system. This entails keeping track of the price of each menu item as well as the price of the ingredients. You may increase your total profitability by using this information to appropriately price menu items.

  1. Reporting

Finally, restaurant pos systems can generate reports that provide you with valuable insights into your restaurant’s operations. These reports can show you trends in sales, waste, and cost. They can also help you identify areas where you can improve your operations.

Any restaurant owner may find a POS system to be a useful resource. A POS system can assist you in taking charge of your restaurant’s inventory and enhancing overall profitability by automating the duties related to inventory management.

SaaS-Based Point-of-Sale Systems on the Rise: the Pros and Cons

Businesses need to discover more effective and efficient ways to manage their operations as they expand. This is especially valid for businesses that provide clients goods or services.

For taking payments from consumers and keeping track of sales information in the past, many of these firms relied on standalone point-of-sale (POS) systems. Saas-based POS systems, on the other hand, have become more popular recently.

With Saas-based POS systems, businesses can control their sales activities from any computer or mobile device with an internet connection. Compared to conventional POS systems, these systems have a lot of benefits, such as:

Pros of Saas-Based POS Systems:

  1. Cost Savings. One of the major benefits of employing a Saas-based food and beverage point of sale system, for instance, is that it can help you save money. You must buy and maintain your own hardware, software, and data storage when using a typical POS system. With a SaaS-based f&b pos system, the supplier handles everything for you. In the long run, this can help you save money.

 

  1. Easy Setup and Maintenance. The majority of Saas-based POS systems are relatively simple to install and require little to no upkeep. This can help you save time and effort.

 

  1. Automatic Updates. The most recent features and security patches are regularly added to Saas-based  f&b pos systems. This implies that your system is secure from internet attacks and that you constantly have access to the newest technologies.

 

  1. Scalability. Scaling up or down a Saas-based POS system to suit your company’s demands is simple. You may quickly modify your membership to suit your needs if your business expands or contracts.

 

  1. Mobility. You may access your data from any device, anywhere in the globe, with a Saas-based POS system. You now have flexibility and independence to manage your business as you see fit.

 

  1. Reliability. Saas-based POS systems have a very high level of dependability and hardly ever experience outages. This implies that no matter what occurs, your firm can always remain open and accept payments.

 

  1. Customer Support. The majority of SaaS-based POS vendors give top-notch customer support services. You may rely on getting prompt, effective assistance from the provider’s team of professionals if you ever have a concern or issue with your system.



  1. Integration Capabilities. A lot of SaaS-based POS suppliers include integration options for other business software applications, such accounting and inventory management software. This makes it simple for you to run your entire company from a single place.

 

  1. Simple to Use. SaaS-based POS systems are made to be simple to use, especially for non-technical users. This makes it simpler for you and your staff to immediately pick up the system’s functionality and get started accepting payments.

 

  1. Security: SaaS-based POS systems use encryption technologies to protect your data, making them more secure than conventional on-premise systems. Sensitive information about your clients is therefore less likely to be stolen or compromised as a result.

 

Cons of Saas-Based POS Systems:

  1. Limited Control. Using a Saas-based POS system involves a certain amount of system setup and upkeep control that you must relinquish. Despite the potential cost and usability advantages, this also implies that you are depending on the provider to maintain your system operational.

 

  1. Fees for Access. The majority of Saas-based POS vendors charge fees for users to access their systems. Be sure to account for this cost in your decision-making process because it might mount up over time

 

  1. Data Security. SaaS-based point-of-sale systems are more secure than conventional on-premise systems, but you still depend on the provider’s security measures to protect your data. The same goes for your security if theirs is jeopardized.

 

  1. Accessibility. SaaS-based POS systems are cloud-based, thus you need an internet connection to use them. In isolated or rural places where internet connections might not be dependable, this could be a concern for businesses.

 

  1. Vendor lock-in. Many Saas-based POS suppliers offer multi-year contracts with expensive cancellation penalties. Due of this, switching providers when you find a better choice or are dissatisfied with the current one may be challenging.

 

  1. Customization. Saas-based POS systems may have less customization possibilities than other types of POS systems, making it harder for you to modify them to meet the unique requirements of your company.

 

  1. Compatibility. Not all Saas-based POS systems are compatible with other applications, including accounting for inventory management software. Make sure the system you select is compatible with all other applications that your company may utilize.

 

  1. Complexity of Integration. Integrating a Saas-based POS system with other applications can be time-consuming and expensive. For companies searching for an integrated solution, this might be a hindrance.

 

  1. Limited Support. Many Saas-based POS suppliers provide only a small amount of customer support, so you might not obtain the assistance you require if issues with your system occur.

 

  1. Scalability. If too many transactions are processed at once, some Saas-based POS systems struggle to scale and may become unresponsive. For firms that deal with big amounts of clients or sales, this might be an issue.

 

Takeaway

In general, Saas-based POS systems have a number of benefits over conventional on-premise solutions, including lower costs and simpler usage. There are, however, a few potential drawbacks to take into account, such as restricted control, subscription fees, incompatibility problems, and scalability issues. Before choosing the best POS system for your company, be sure to consider the advantages and disadvantages.

How to Run a Cafe Like a Pro: The Dos and Don'ts of Using a POS System

Congratulations if you plan to open a café or coffee shop! A thrilling and rewarding journey is about to begin for you. Naturally, maintaining a successful café requires more than just providing excellent coffee. You must have a strong POS system in addition to being well-organized and effective.

For any café or restaurant, a POS system, also known as a point of sale system, is essential. It enables you to collect payments, maintain inventory, and take orders. It is, in other words, the foundation of your company.

Of course, it might be difficult to decide which POS system is best for you with so many options available. We’ve compiled a list of the top 10 dos and don’ts when using a POS system to aid you.

Do:

Do Your Research

It’s crucial to examine POS systems before making a purchase because there are many of them available. To determine which systems are the best, take into account your unique requirements and spending plan.

Get A System That Accepts Multiple Payment Types

You never know how your customers will want to pay, so it’s important to get a cafe pos system that accepts multiple payment types. Find a system that enables payment with cash, credit cards, and even mobile wallets like Apple Pay, AliPay or Android Pay.

Train Your Employees

Make sure your staff is fully instructed on how to use the POS system if you want it to be used efficiently. This covers actions like processing orders and utilizing the various capabilities.

Choose A Cloud-Based System

A cloud-based cafe pos system offers a number of advantages over a traditional system. One benefit is that you can access it from any location, which is perfect if you have many sites. Cloud-based systems are also typically more inexpensive and simpler to upgrade.

Get A System That Integrates With Your Other Software

The additional software you employ, such CRM or accounting software, should work well with a POS system. You can save time and prevent duplicate data entering in this method.

 

Don’t:

Cheap Out

Although purchasing a POS system is a significant financial commitment, it will ultimately be worthwhile. Don’t be tempted to get the cheapest system you can find; you’ll probably come to regret it.

Forget About Training

A POS system is only as effective as the users who operate it. Before going live, make sure you and your staff have received the necessary training on how to utilize the system.

Neglect Security

Security must be prioritized because POS systems handle private client information. Choose a system with integrated security measures, such as fraud detection and encryption.

Leave Customer Support Out Of It

No matter how effective a POS system is, there will inevitably be the odd problem. Because of this, picking a system with top-notch customer support is crucial.

Misuse the System

It’s crucial to employ a POS system properly after it’s set up. By offering friends or family discounts that you don’t extend to everyone or by ringing up things at the incorrect price, you are attempting to game the system. Future issues will only result from this.

Takeaway

It takes a lot of work to run a café, but a POS system can make things easier. Just keep in mind to do your homework, pick a user-friendly system, and don’t forget about security. You’ll have a thriving café under your management if you have a great POS system in place.

We recommend cafés and restaurants to have a touch screen terminal, tablet for waiter ordering, cash drawer and receipt printer with their Popcorn POS system to maximise its functionalities.
We are happy to share that Popcorn POS system is supported under the SME Digitalization Grant by MDEC. The Malaysian Government is now providing a 50% matching grant of up to RM5,000 per company, for small and medium enterprises (SMEs) to digitalize their business operations

A cloud POS system charged by a subscription fee can cost from a few ringgits to a couple of hundreds per month, depending on how much your system can do for you.

Other factors that affect the cost of a POS system includes the number of outlets, the number of restaurant staff, what are the modules required by your business, and does it integrate with your other systems, such as accounting.

Popcorn POS System allows restaurants to embark digitalization with a cost as low as RM 90 per month. Contact us to find out more today

The cheapest POS system in the market might not even cost you a cent, but it has limited functions and resources, and might not be the ideal solution for your business. Popcorn POS system is an intuitive and powerful F&B revenue optimizer that helps you to kickstart your digitalization journey for as low as RM 90 per month.

Popcorn POS system has teams of technical consultants based in Malaysia, Singapore, and Indonesia so that we can guide you through the implementation process and provide proper system training. Our consultants will help you to run live and answer to your queries anytime.

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