The Kitchen App optimizes back-of-house operations by digitally managing orders received. It provides kitchen staff with tools to view orders, prioritize tasks, and track preparation times and product statuses, such as whether an item is still being prepared, ready to be served, or already served. This fosters a more organized and efficient culinary workflow, minimizing errors and enhancing order accuracy. Additionally, the app reduces the time spent manually transcribing orders from paper to the kitchen, resulting in smoother services. Moreover, by eliminating the need for paper, it is also more environmentally friendly.
The Kitchen App offers benefits to both kitchen staff and waiters by facilitating efficient organization of orders. Orders can be grouped in two ways: by the table assigned or by specific products within the orders.
Grouping orders by product allows the kitchen staff to prioritize their tasks and manage their time effectively based on the products being prepared. This feature helps streamline the cooking process and ensures that items are prepared in a timely manner.
On the other hand, grouping orders by table enables waiters to monitor the status of customers’ orders more effectively. By organizing orders in this way, waiters can accurately track which orders belong to which tables, ensuring that customers receive the correct items and providing them with better service overall.
Displaying products ordered according to their categories enables each order to be directed to the appropriate section or station in the kitchen. This improves the overall speed and accuracy of order preparation and delivery, ensuring that items are efficiently handled by the relevant kitchen staff or workstation.
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sales@rockbell.com.sg
+602-6469 7720
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#05-100 Tradehub 21, Singapore 609966
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